QUESTIONS

We are often asked if THE GREY products are organic or natural?

These are words we use with great caution, along with ‘pure’, as they often breed assumptions about organisational practices. As many of our formulations contain laboratory generated ingredients, it would be cynical and deceitful to attach these words to our products: we have never done so.

THE GREY product range is not exclusively organic or natural; rather, our products are formulated using a combination of high-quality botanical and synthetic ingredients.


It is important to note, that all of our products contain; 

  • No mineral oils, 
  • No parabens,
  • No petrochemicals (paraffin Oil, petrolatum), 
  • No sulfates, 
  • No SLS, SLES, DEA, 
  • No synthetic perfume
  • No Alcohol 

Additional our Comfort+ face cream contains;

  • No Artificial colourant
  • Fragrance free
  • Hypoallergenic

While many of our formulas contain ingredients sourced from plants grown organically, they also commonly contain ingredients grown by farmers using non-organic techniques as well as substances developed by our chemists in our laboratory. 

Our primary objective is to ensure THE GREY products are made from premium quality ingredients, using the remarkable results that science reaps. We bring together the finest elements of human ingenuity, scientific discovery and botanical ingredients to create our products.   


Does THE GREY test on animals?

None of our finished products have been tested on animals. All new ingredients are reviewed by our research and development team prior to use. We research the registration status of these ingredients in world markets, and note any past testing. It is an unfortunate fact that some of the ingredients used in our products were historically tested on animals since this was standard practice with some ingredient testing until approximately twenty years ago 

All new products are tested during our product development process for safety using cumulative irritancy testing on human volunteers. Before our products are released to the public, formulations are also assessed for safety by a qualified external agency – either a chemist or toxicologist. These agencies also do not test on animals. 


Is Sodium Lauroyl Sarcosinate the same as sodium lauryl sulfate? 

We got this question asked a few time so here is the answer; They may have the same initials (SLS), but sodium lauroyl sarcosinate and sodium lauryl sulfate are NOT the same thing. Sodium lauroyl sarcosinate is only similar to sodium lauryl sulfate in that they're both surfactants, but that's about where it ends. Sodium lauroyl sarcosinate is derived from sarcosine, a natural amino acid found in the human body and just about every type of biological material from animals to plants. Our sarcosine is made from coconut oil.