F.A.Q.

Shipping

What Shipping Methods Are Available?

Shipping is done through Post NL, UPS and Fedex

Do You Ship Internationally?

Yes! We ship worldwide via Ups and Fedex

How Long Will It Take To Get My Package?

Please allow 2-4 days to process and pack your order.

Once shipped, domestic orders should arrive in 1-3 days. International shipping can vary greatly depending on location. If delivery time is a concern for you, please contact us ahead of time.

Payment

What Payment Methods Are Accepted?

We accept payment through all major credit cards, PayPal & Ideal. You do NOT need a PayPal account to use this checkout option. During the PayPal checkout process you can pay with a credit/debit card or pay with your PayPal account.

Orders & Returns

How Do I Place An Order?

You can add items to your cart by clicking “add to cart” on the product page. You can view your cart by clicking the small cart icon on the top right of the page.

Do I Need An Account To Place An Order?

No, but creating an account will make future orders fast and easy.

How Can I Return a Product?

Returns are accepted within 3 weeks from the date of delivery. Items must be in a good, unused condition. Please contact us if you would like to initiate a hassle-free return for a full refund.

If you have any other questions or concerns, contact us at info@thegreyskincare.com